All questions

Instructions for Huawei

In the first instance, make sure that GPS, WiFi and mobile data are turned on as much as possible. For Huawei, the settings mainly depend on the Android and associated EMUI. This is more important than your precise device version. To find out, go to:

  • Tap Settings -> System -> About Phone

Then you can view the version-specific instructions here:

If something still goes wrong with the registration of the rides, you can always contact our support.