All questions

Instructions for Asus

Check the following settings if there are problems with the measurement:

  1. Go to Phone Settings Battery Battery optimization > switch to ‘All apps list’ (Top menu) > choose our app > “Don’t optimize”.
  2. Go to Phone Settings > Battery > Adaptive Battery > turn OFF.
  3. Go to Phone Settings > Battery > PowerMaster > Auto start manager > turn ON Auto-start for our app.
  4. Go to Phone Settings Battery PowerMaster Battery-saving options > turn OFF the following options (if available):
    – Detect battery-draining apps
    – Auto deny apps from auto-starting
    – Clean up in suspend
    – Hibernate apps

If you continue to have issues with trip registration, please contact our support team.

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