All questions

Instructions for Wiko

Check the following settings if there are problems that measurement is not (correct):

  1. Go to Phone assist > Power Saver / Battery Eco Mode > turn OFF.
  2. Go to Phone assist Power Saver / Battery Optimized mode > turn OFF or set the switch next to our app to “Not optimized“.
  3. Go to Phone assist Advanced settings White-list apps background > put our app into this “white-list”.
    Go to Phone Assistant Battery Manual mode > tap on the Gear icon on top right > Background apps whitelist > select our app.
  4. And/or: Go to Phone Settings Battery > turn options “Standby intelligent power saving” and “Battery saver” both OFF.

If you continue to have issues with trip registration, please contact our support team.