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Instructions for Realme

View the instructions below for a Realme device.

  • Choose Phone settings > ‘Additional Settings‘ > ‘Device & Privacy‘ > ‘Location Information‘ > choose ‘High accuracy‘.
  • Choose Phone Settings > ‘Additional Settings‘ > ‘Device & Privacy‘ > ‘Location Information‘ > ‘Apps Using GPS in Background‘.
  • Go to Phone Settings > Battery:
    – ‘Power saving mode‘: Turn OFF
    – ‘Super Power saving mode‘: Turn OFF
    – ‘App Battery management’ > choose Fynch from the list > enable all 3 options ‘Allow foreground activity‘, ‘Allow background activity‘ and ‘Allow auto-launch
    – ‘Power saver options‘: turn OFF the option ‘Sleep standby optimization
    – ‘Performance mode‘: turn ‘No Performance Improvement‘ option ON
  • And/Or: Disable battery optimizations for Fynch:
    – Go to Phone settings > ‘Battery & performance‘ > turn OFF ‘Battery saver
    – Go to Phone settings > Apps > ‘Manage apps‘ > our app > ‘Battery saver‘ > set ‘No restrictions‘.
    – Go to Phone settings > ‘Battery & performance‘ > ‘App battery saver‘ > Fynch > set ‘No restrictions‘.

If something still goes wrong with the registration of the rides, you can always contact our support.