Samsung phone with Android 13

Quick check for correct settings

1. Go to the Phone Settingsapp and choose Apps.
2. Select an app and check under App info
3. Battery usage > Unlimited
4. Rights > Physical activity > Allowed
5. Rights > Location > Always allow
6. Rights  > Location > Use exact location
7. Pause app activity when not in use > Off

If these instructions didn’t help you improve your measurement, please check the more detailed instructions below:

1. Go to Phone settings > Battery and device maintenance > Automatic optimization >  switch ‘Restart if necessary’ OFF.
2. Search for the keyword ‘Battery‘ and select ‘Battery‘ onder ‘Battery and device maintenance‘. Voer de volgende stap uit:
   – Go to ‘More battery settings’ > Switch OFF ‘Adjustable battery‘
3. Search for the keyword ‘Memory‘ and select ‘Excluded apps‘. Click on the + sign at the top right > select our app > click ‘add’.
4. Go to Phone Settings > Apps > choose our app > do the following:
   – Clear permission when not in use: Turn OFF
   – Go to ‘Permissions’ > Turn OFF ‘Pause app activity when not in use’
   – Go to “Mobile Data” > Turn “Allow Background Data Usage” ON.

If anything goes wrong with registering your trips, you can always contact our support.