All questions

Samsung device with Android 10

If Android 10 is installed on the device, you must set the following:

  • Make sure your WiFi, mobile data and GPS are turned on as much as possible while traveling
  • Go to Phone Settings > Privacy > Rights Management > Location > choose the Fynch app from the list > set Location permission to “Always allow”.
  • Go to Phone Settings > Privacy > Permission Management > Location > Wi-Fi and Bluetooth scanning > turn WI-FI scanning and Bluetooth scanning ON. OR Go to Phone Settings > Location > Improve Precision > Turn Scan via WI-FI and Scan via Bluetooth ON
  • Go to Phone Settings > Location > Google Location Accuracy >turnImprove Location Accuracy ON
  • Go to Phone Settings > Apps > select three dots menu (top right corner) > select Special access > choose Optimize battery usage > tap the drop-down arrow at the top and select “All apps” > find the Fynch app in the list and turn the optimization OFF.
  • Repeat the previous step also for the ‘Google Play services’ app, if it is also in the list.
  • Go to Phone Settings > Device Maintenance > tap the button with the 3 vertical dots at the top right. Choose from the menu “Advanced” and set:
    • Auto Optimization: Disable
    • Auto. restart: power off
    • Optimize Settings: Disable
  • Go to Phone Settings > Device Maintenance > Battery > Battery Usage > find our app and turn OFF the ‘Sleep app’ switch.
  • Repeat the previous step also for the ‘Google Play services’, if it is also in the list.
  • Swipe down from the top of the screen to reveal Quick Settings > click Power Mode > turn it OFF (gray)
  • Go to Phone Settings > Device Maintenance > Battery > Power Saver and set here:
    • Energy Saver: Preferably “High Performance” or else “Optimized”
    • Custom Power Saver: Turn OFF
  • Go to Phone Settings > Device Maintenance > Battery and set:
    • Energy Saver: “High Performance” or “Medium. energy saving.”.
    • Power Saver: Turn OFF.
  • Go to Phone Settings > Device Maintenance > Battery > tap the button with the 3 vertical dots at the top right. Choose Settings > turn OFF all options (except Notifications option). Click on Sleeping apps option and remove the Fynch app (or all apps) from the list.
  • Repeat step 9 for the ‘Google Play services’ app, if it is also in the list.
  • Go to Phone Settings > Device Maintenance > Battery >App Power Management and set:
    • Adjustable battery: Turn OFF
    • To snooze unused apps: Turn OFF
    • Dormant/Sleeping apps: Remove our app from this list.
    • If the app ‘Google Play services’ is also in this list, it must be removed there as well.
    • Apps that won’t fall asleep/snooze: Add our app to this list
    • If the app ‘Google Play Services’ is also not in this list, add it as well.
  • Go to Phone Settings > Device Maintenance > Memory and set: “Select apps to exclude” and select the Fynch app and if present “Google Play services”.