What should I do if trips are not recorded?
There is a good chance that the app does not work properly (yet), because the settings are not correctly set up yet. You can look up which settings you need to correctly set up your device here. In addition, make sure that you always use the latest version of the app. We recommend turning on automatic updating. Can’t figure it out or do you have a problem that isn’t listed? Please contact us at firstname.lastname@example.org.