All questions

Motorola (Motorola Moto G8 Power) with Android 10

Settings for Motorola (Motorola Moto G8 Power) devices with Android 10

  1. Go to Settings > Battery > turn OFF:
    – Battery Saver
    – Adaptive Battery.
  2. Go to Settings > Apps & notification > Advanced > Special app access > Battery optimization > choose “All apps” > find our app and set “Not optimized”.
  3. Go to Settings Location > Wi-Fi and Bluetooth scanning > turn both “Wi-Fi scanning” AND “Bluetooth scanning” ON.
  4. Go to Settings > Location > Advanced > Google Location Accuracy > turn “Improve location accuracy” ON.
  5. Go to Settings > Network & internet > Mobile network > App data usage > find our app and turn “Background data” ON.
  6. Go to Quick settings > next to the connected network, click the Settings button (wheel) > Advanced > Network usage > set NOT to restrict.
  7. If applicable: Go to Settings > Performance optimization > enable our app to run in the background.
  8. Restart the mobile.

If you continue to have issues with trip registration, please contact our support team.

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