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Samsung device with Android 9

If Android 9 is installed on the device, you must set the following:

  1. Go to Phone Settings > Apps > find the Fynch app in the list > choose Permissions > turn Location ON.
  2. Go to Phone Settings > Google > Location > turn Location ON. At Improve precision turn Scan via Wi-Fi ON.
  3. Go to Phone Settings > Device Maintenance and tap the button with the 3 vertical dots at the top right. A menu will appear, select the “Advanced” option and set the following: Automatic optimization DisableDisableAutomatic restartEnable.
  4. Go to Phone settings>Device maintenance>Battery and select “High performance” at Energy level . This will make the Custom Power Saver OFF and Limit Background Data  also OFF.
  5. Go to Phone settings > Device maintenance > Batteries and tap the button with the 3 vertical dots at the top right. A menu will appear, select the option:
    1. Adjustable battery: Turn OFF
    2. To snooze unused apps: Turn OFF
    3. Dormant apps: The Fynch app should NOT be selected here.
    4. If the app ‘Google Play services’ is also in the list, it should NOT be selected either.
    5. Automatically disable unused apps: Disable
    6. Optimize Settings: Disable
  6. Go to Phone Settings > Device Maintenance > Memory and tap the button with the 3 vertical dots at the top right. In the list of apps that are not checked, add the Fynch app. Also add ‘Google Play services’.